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Santa cruz home delivery with kitzuma

Get your Santa Cruz bike delivered straight to your door with Kitzuma's white glove delivery service. Your bike will be built by Red Rock Bicycle Co. and then Kitzuma pick up your bike and deliver it straight to your door. 

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about Ready-to-ride delivery

Red Rock Bicycle Co is offering ready-to-ride bike shipping by Kitzuma for Santa Cruz bikes. Receive your Santa Cruz bike hand delivered to you fully built with no assembly required.

A Kitzuma Technician will deliver your new Santa Cruz bike and help you with basic setup and instruction, including pedal installation, saddle height, and tire pressure.

Delivery Appointments, Communication, and Tracking:

Kitzuma will contact you directly via text message to set up a delivery appointment that works for you. You’ll also get a tracking number and updates along the way.

Coverage and Delivery Times:

Kitzuma has a growing national network. Bikes are delivered to the vast majority of US zip codes within 3-9 days.

Check To See If Your Zip Code Is Eligible Here

More information

Ordering:

1. Choose your Santa Cruz bike at www.redrockbicycle.com

2. Choose Santa Cruz Home Delivery at checkout ($250 flat fee for all deliveries)

3. Place your order


Prep For Delivery:

1. We build your bike and prep it for pickup.

Note: Kitzuma requires 3 bikes for pickup so your bike will leave the shop as soon as 3 orders have come in.


Kitzuma Comes In:

1. Kitzuma picks up your built bike at Red Rock Bicycle Co.

2. They will contact you via text message to set up a delivery appointment.

3. On the morning of the scheduled delivery appointment, Kitzuma sends a reminder text that includes the driver’s name and photo, so you know who to expect and when to expect them.

4.A Kitzuma Technician will deliver your new bike and help you with basic setup and instruction, including pedal installation, saddle height, and tire pressure.


SHIPPING TIMES

Shipping times vary depending on your pickup day and the destination. The shipping times below are approximate. If you have a time-sensitive shipment, please contact Kitzuma for more detailed information.

 

Distance from Origin

Approximate Shipping Times from Pickup

< 500 miles

1 - 3 days

501 - 1000 miles

2 - 4 days

1001 - 1500 miles

3 - 5 days

1501 - 2000 miles

4 - 6 days

> 2000 miles

5 - 8 days




***KITZUMA HOME DELIVERY ONLY APPLIES TO SANTA CRUZ BIKES AT THIS TIME.

Kitzuma's Website: https://www.kitzuma.com/

Have questions? Email Lyndsey at lyndsey.helske@redrockbicycle.com