The SPECIALIZED app
**In order to qualify for a lifetime warranty on your bike with specialized, all Turbo (ebikes) must be set up with the Specialized app.
Why use the Specialized App?
TUNE THE RIDE
Customize your motor characteristics with Support, PeakPower, and more tunable features.
DIAGNOSE
Get immediate feedback and overviews of motor, battery, and system health. RECORD RIDES Have a detailed overview of your fitness and ride history at your fingertips.
SMART CONTROL
Adjust the motor and battery output based on how far, or how long, you want to ride. CONNECTIVITY Integrate and automatically upload your rides to STRAVA's dedicated e-bike segment.
FIRMWARE UPDATES
Be notified about firmware updates and install them on your bike (may vary according to model)
SPECIALIZED Warranty & Registration
**In order to qualify for a lifetime warranty on your bike with specialized, all Turbo (ebikes) must be set up with the Mission Control app.
Specialized Warranty Information
How do I register my bike?
Click this link for the registration form. This will take you to specialized.com. You will need to login to your specialized.com account or create one to register your bike with them. Follow the directions as prompted. You will need the bike's serial number, which is located on a sticker on the underside of your toptube and/or downtube as well as on the underside of your bike, underneath the bottom bracket. Specialized serial numbers typically start with the prefix "WSBC," "WUD," "STT," or "STE."
Why should I register my bike?
Registration will help Specialized provide you with better service. They can keep you updated regarding important information that applies to your bike or riding style. Warranty inquiries will also become more efficient. Having your bike registered may help if your bike gets stolen.
In case of Roval wheels and components, make sure you register them in order to receive additional benefits. Head over to https://www.specialized.com/roval/registration.
Specialized Warranty Policy:
Policy Term: | Coverage for Registered Products: | Coverage if Not Registered: |
Lifetime warranty* to the original owner against structural defects in material or workmanship on ALL models of Specialized-branded frames and forks
| LIFETIME | 2 YEARS |
Lifetime warranty* on Roval wheels | LIFETIME | 2 YEARS |
Other Specialized-branded products are covered by a two-year warranty.
| 2 YEARS | 2 YEARS |
Turbo batteries have a warranty for 2 years or 300 charge cycles—whichever comes first. | 2 YEARS | 2 YEARS |
Specialized-branded apparel and other items not listed are coverd by a 1-year warranty. | 1 YEAR | 1 YEAR |
Subsequent Owners (second or later) are covered by a two year warranty from date of original retail purchase by original purchaser. | 2 YEARS | 2 YEARS |